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To Tip Or Not To Tip: Tipping Practices Globally
By Celeste Y
Tipping is a different concept in all countries. There are places where tipping is considered impolite or rude, and other places where if you don’t tip your behaviour is considered unacceptable. The first thing to be aware of is what you are tipping for and what is expected of you. Waitrons are generally in the worst position, as they are the middlemen between the customer and the kitchen, with the manager somewhere in between. If your food is of bad quality, technically you can't blame the waitrons for that. They do not cook your food. If they tell the chef to make a steak rare and the chef overcooks it, then it is the chef’s fault. Waitrons have complete control over one aspect of hospitality, and that is the service that they supply to customers. It is on this service that tipping is based. They need to be friendly, prompt and alert. Most waitrons get about ten to twenty tables to look after, and it is not always easy to treat each table like they are the only table in the restaurant. However, they must at least try to make you feel like you are the only person they are serving. If there is a problem with your food or drink, then they must sort it out efficiently and effectively. In the UK, it is standard to tip waitrons, but not the bar people. Tips range from 10% for an average service. If the service was bad, you can tip less and if the service was fantastic, then tip more. In Australia, Japan and China, you need not tip. In China it is probably best if you rather don’t tip. Tipping was illegal till the late 1980s and is still a bit of a grey area. You could probably get away with tipping in tourist spots, where it is presumed that you are a foreigner. But if you are in the heart of China, among the locals, then rather don’t tip anyone. There might be a service fee added to the bill of either 10% or 15% depending on the venue. If there is a service fee, then don’t tip your waitrons. In France, the service fee is included in the bill as well. According to David Lebovitz, the service fee is 15% service charge in Paris, however the bills also state that it’s okay to leave extra, which as David says, “leaves a lot of people confused. Even the French.” He states that tipping is an unusual occurrence in France with the locals. Most places have a service fee, and if you are in a central tourist area, then you may leave more if you want. However, in other areas, rather just stick to the service fee on the bill In New Zealand, tipping is not expected. But if the service was good, then leave a tip. Just because tips aren’t expected doesn’t mean the good service
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should go un-rewarded.
There is a misconception, among people who don’t believe in tipping, that restaurants over the world pay their staff and therefore tipping isn’t necessary. This isn’t always the case. There are places where waitrons don’t get a regular salary and they rely completely on tips for their bread and milk.
To get a feeling of what it is like about being a waitron in today’s society, there are blogs that describe the work environment to perfection. If you are still in any doubt about whether to tip or not tip, read up on these people’s lives. As Waiter Rant explains in his blog post Kingdom of Sand: “Waitering is like juggling several balls in the air at the same time…Your brain is so busy keeping track of what the tables need - cocktails, desserts, spoons, refills - that not all the balls come down and you leave the restaurant with some still banging around inside your head.”
Some restaurants work on a system of commission, where a waitron will get a percentage of the overall sale at his or her tables. This system isn’t always considered fair, as a waitron might get an unpopular section of the restaurant for the night.
If you visit a country and you are unsure of the policy, then it is best to just leave 10% for average service and more for good service. They can always give your money back if it’s not acceptable, but they can’t ask you for money. These are people that have to stay on their feet for nine hours, with few breaks, if any. They have to remain patient when chefs, managers, bar people and customers get angry over things that had nothing to do with them. If you are still unsure, then ask the manager for his advice, or someone at the table next to you. Article Directory: http://www.articlecube.com Celeste writes for Pitman’s People who specialise in porters for events. 
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